Avoid Getting Hooked: Landings Credit Union Phishing Lesson
Landings Credit Union values the safety and security of our members, their accounts and identities.
One way we help to maintain your security is to inform you about email scams and phishing attacks,
which can result in your account being compromised. Keeping you informed is one way to prevent falling
victim to a phishing scam which may result in identity theft.
What is Phishing?
Phishing is a type of email or texting scam designed to steal personal and financial identity. Phishers
send mass emails or texts to a large number of people hoping to lure those who are actual clients of
that financial institution or retailer to click a link to a fraudulent website or phone number that looks
or sounds to be legitimate and enter their account and/or personal information. This form of identity theft
uses these schemes to lead consumers into divulging financial data such as:
- credit card numbers
- account numbers
- usernames and passwords
- social security numbers
The best way to protect yourself from this type of fraud is to never respond to these email or text
requests of information. Immediately contact your credit union if you feel suspicious about the request
Landings Credit Union will never use emailing or texting for this kind of information.
What Does a Phishing Email Look Like?
Phishers often include official-looking logos from real organizations and other identifying information
taken directly from legitimate websites. To make phishing email messages look even more legitimate, the
scam artists often place a link in them that appears to go to the legitimate website, but it actually
takes you to a phony scam site or possibly a pop-up window that looks exactly like the official site.
These copycat sites are also called “spoofed” websites. Once you're at one of these spoofed sites, you
might unwittingly send personal information to the con artists.
Ways to Avoid a Phishing Scam
The best line of defense against fraud begins with you. The following list of valuable tips is presented
to help you protect yourself. Working together, we'll ensure that you enjoy a safe relationship with
Landings Credit Union and help you avoid falling victim to a phishing scam.
- Be suspicious of any email or text with urgent requests for personal financial information
- Don't use the links in an email to get to any web page, if you suspect message might not be
authentic-instead, call the company on the telephone, or log onto the website directly by
typing in the Web address in your browser
- Avoid filling out forms in email messages that ask for personal financial information; you should
only communicate information such as credit card numbers or account information via a secure website
or the telephone
- Regularly check your accounts, credit and debit card statements to ensure that all transactions are
legitimate-if anything is suspicious, contact your financial institution and all card issuers. Always
report "phishing" or "spoofed" emails to Internet Fraud Complaint Center of the FBI by filing a
complaint on their website: www.ic3.gov
If you need assistance or discover any suspicious online sites, emails, or other fraudulent activity
involving your account, please contact our Information Systems Department.
You may reach them at 480.967.9475 or use our toll free number 1.800.851.7749 Monday-Friday from 9a to 5p.
You may also contact us securely via our website 24 hours a day, seven days a week. To report a
suspicious email which used Landings Credit Union's name and asked for personal or account information,
please let us know by forwarding the email to email@example.com.
After forwarding, please delete the email from your inbox.